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Hotel Checking In - Interactive Practice

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Listen All | Person A | Person B

A: "Thank you for calling Great Hotel. How may I help you?"
B: "I would like to rent a room, but how much do you charge a night?"
A: "Our prices start at $79 a night for a standard room."
B: "Great. Can you reserve a room for me?"
A: "Sure. What day are you coming in?"
B: "I will be checking in on August 3rd."
A: "How many days do you need the room for?"
B: "I'll need it for three nights."
A: "Ok. I have you coming in on the 3rd of August and checking out on the 6th. Is that correct?"
B: "Yes."
A: "How many total adults?"
B: "Two adults and two kids."
A: "How old are the children?"
B: "10 and 12."
A: "Would you like one room or two rooms?"
B: "Just one is fine."
A: "Would you like a smoking room or a non smoking room?"
B: "Non smoking room please."
A: "Can I have your last name?"
B: "Park."
A: "Your first name"
B: "Young. That's Y O U N G."
A: "Let me confirm your information Mr. Park. I have one non smoking double room with 2 adults and 2 children from August 3rd to August 6th. Is this correct?"
B: "Yes."
A: "The total comes to $256.78. Can I get your credit card number?"
B: "Sure. It is 555555555555."
A: "What is the name on the credit card?"
B: "Young Park."
A: "I have the room reserved for you. If you need to cancel, please call us 24 hours before your check in date. Failure to cancel will result in a one day charge on your credit card. Is there anything else I can do for you?"
B: "Yes, one more question. What time can we check in?"
A: "We can check you in by 2:00pm."
B: "Great. Thank you."
A: "Thank you and have a great day."
B: "Thanks. Bye"
A: "Good bye."

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